I almost hate to say this but Conte really is similar to Mourinho. They're both only interested in winning - not a bad quality to have, mind - and nothing else. When things don't go their way, they'll start moaning, kicking up a fuss and throwing toys out of their pram. Conte's disconnection - if that's the right word - in the second half of 2017/18 is an example. Didn't get the players he wanted in January, we weren't challenging for the title or CL and he just completely checked out. Conte, similar to or just like Mourinho, is great at getting the team as a whole motivated and managing them but is not good or not bothered at man managing the players on a personal level when required. Thankfully, Lampard is the opposite of those two when it comes to man management of the players. Maybe he has the benefit of having just retired not too long ago and played in the modern football period but he has shown the capacity to empathize with players, relate with them in a difficult situation and help them with it. I believe he is hard/strict when he needs to but also fair and open to communication when a player has a problem.