The club needs a face in terms of a manager. Arsenal have Wenger, Man Ure has SAF, Spuds have Redknapp. We HAD Mourinho, but that is long gone. We have faces in terms of players, but haven't given a manager enough time to be our coaching 'face'. Carlo has the right attributes, and nearly everyone loves him - i can't see why he should nor couldn't become the face of Chelsea if he is given the chance. In someways we lack an identity in the hot seat due to the whole 'superior power' overshadowing it.