She might have had experiences at the club but I feel like this is such a lazy, cliche point about player power.
On one hand, I am feeling a tad skeptical like she is but on the other hand, maybe if Mourinho and Conte hadn't decided to go "AWOL" and alienate the players with their comments and drama, they would have likely still responded to their management. To put the blame solely on the players, like she has seemingly done so in the piece, is just nonsense.