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Need some iPod Classic help guys!


Lloydy-21
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Im having a problem when syncing me iPod Classic 120gb. When I plug it in, a windows window comes up saying your device needs fixing.. Then two options 'Scan and Fix (Recommended)' or 'Continue Without Scanning' but both methods crash iTunes and my iPod won't sync :( When I unplug my iPod it says 'The required folder cannot be found'. I've looked on the internet and some others had problems with the Classic and the actually iTunes update, so I thought i'd wait until and new update came out (iTunes 10) But the same things keep happening. Any of you guys got any ideas that may help? Also do Apple stores across England fix iPods? Thanks!

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Lloyd I hade the exact same problem with mine it was because I accidently pulled it out while it was syncing and that corrupted the hardrive on it. So I went and brought it back to where I had bought it (thankfully it was still under warrenty). They took it from me and told me that they would have to send it to the supplier and it would take about a week, the problem was I was going on holiday in a few days, so I gave it to them anyway. 3 weeks later I came back from my holiday and went to collect it, they gave me the same box i had given them but a brand new ipod inside!

So I probably suggest you should bring it back to where you bought it

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  • 3 weeks later...

make sure if you're going to an apple store that you make an appointment with the "genius bar" first they won't help you otherwise (at least not in the US)

:( it stinks that that happened, I had a problem with one but a restore cured it.

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